Privacy Policy

At Prime Roofing (PRIME ROOF CONTRACTING, LLC) (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, phone number, email address, and other contact details.
Payment Information: Credit card details or other payment information when you pay for our services.
Service Information: Details about the roofing services you request or receive.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and other analytics data.
Communication Data: Records of your communications with us (e.g., emails, phone calls).
Contact Form Information: When you submit a contact form on our website, we collect your submitted information as well as your IP address and User Agent data. This information helps us manage submissions, prevent spam, and protect our site.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our roofing services.
Process payments and manage billing.
Communicate with you about your service requests, appointments, and updates.
Respond to your inquiries and provide customer support.
Prevent and block spam or malicious submissions via our contact forms.
Improve our website, services, and marketing efforts.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our business (e.g., payment processors, IT service providers).
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Accessing the information we hold about you.
Requesting corrections or deletion of your data.
Opting out of marketing communications.

To exercise these rights, please contact us at the information below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Prime Roofing (PRIME ROOF CONTRACTING, LLC)
3500 Beachwood Court, Suite 207, Jacksonville, FL 32224
Phone: (904) 530-1446
Email: office@primeroofingfl.com

Set up an estimate by calling 904-530-1446 or by filling out a quick form. Someone from our team will be happy to assist you and get you on your way to a better roof.

Quick, courteous and quality service. I would highly recommend them to anyone needing roof repairs. Thank you Mark.

These guys did a great job on my new roof! Very reasonable pricing. Communication was good. Job only took a few days. Im very happy. Thanks again Mark.

Excellent work. Very professional, and communicated with us throughout the process. I Highly recommend them.

A great experience! Adam did a great job and was fast, proficient, and very professional. I highly recommend them!

Great roofing job and great warranty. Would use again, but hope I won’t need to!

Two weeks later other repair services had not returned my call. Within an hour Prime had called and someone was here to see the problem in 2 days. The repair was completed within a week.